On-Call Sales Consultant

Museum Store
on-call

The On-Call Sales Consultant reports to the Store Manager.

Essential Functions:

​Customer Service/Sales:

• Use initiative and enthusiasm to move onto sales floor and engage customers in friendly and helpful interaction
• Create sales using a variety of genuine and sincere approaches (product demonstration, anecdotal stories, etc.) which demonstrate an analysis of the customer’s needs
• Build sales using various techniques (add-ons, substitutions, active listening, etc.) and effectively close sales

General:

• Follow all established procedures and policies
• Perform all cashier related functions accurately, consistently, & efficiently
• Maintain store appearance by ensuring that all work stations and product displays stay full, organized, and clean.
• Maintain merchandise on the sales floor and off, monitoring product and packaging integrity
• Aid in inventory management by communicating any discrepancies to management as well as implementing and following all loss prevention techniques and standards.
• Consistently work to increase product knowledge through demonstrations, research, tinkering, etc… & share this information with other staff and customers
• Actively participate in staff meetings, utilizing and implementing all information shared
• Encourage customers to become museum members & participate in museum programming
• Answer questions and provide information regarding the store or museum in general.
• Answer phones and take messages as needed
• Additional duties and projects as assigned by supervisor

Minimum Qualifications:

• High School Diploma or equivalent
• Previous sales, customer service experience in a highly interactive work environment is required
• Positive attitude and enthusiasm for dealing with the public and working with others
• Require minimal supervision in accomplishing assigned tasks; excellent attention to detail
• Punctual and adheres to regularly scheduled hours, maintaining excellent attendance record; flexibility to work demands
• Communicates clearly and effectively with customers and co-workers
• Able to respond positively to a variety of demands in a busy, noisy environment
• Able to stand for extended periods, bend and lift repeatedly

Please refer to our Application Procedures for instructions when sending your resume and cover letter.

The Exploratorium is committed to a diverse workforce.