Sales Consultant (on-call)
Museum Store On-call Position
The On-Call Sales Consultant reports to the Store Manager.
Customer Service/Sales: • Use initiative and enthusiasm to move onto sales floor and engage customers in friendly and helpful interaction • Create sales using a variety of genuine and sincere approaches (product demonstration, anecdotal stories, etc.) which demonstrate an analysis of the customer’s needs • Build sales using various techniques (add-ons, substitutions, active listening, etc.) and effectively close sales General: • Follow all established procedures and policies • Perform all cashier related functions accurately, consistently, & efficiently • Maintain store appearance by ensuring that all work stations and product displays stay full, organized, and clean. • Maintain merchandise on the sales floor and off, monitoring product and packaging integrity • Aid in inventory management by communicating any discrepancies to management as well as implementing and following all loss prevention techniques and standards. • Consistently work to increase product knowledge through demonstrations, research, tinkering, etc… & share this information with other staff and customers • Actively participate in staff meetings, utilizing and implementing all information shared • Encourage customers to become museum members & participate in museum programming • Answer questions and provide information regarding the store or museum in general. • Answer phones and take messages as needed • Additional duties and projects as assigned by supervisor
• Previous sales, customer service experience in a highly interactive work environment is required • Positive attitude and enthusiasm for dealing with the public and working with others • Require minimal supervision in accomplishing assigned tasks; excellent attention to detail • Punctual and adheres to regularly scheduled hours, maintaining excellent attendance record; flexibility to work demands • Communicates clearly and effectively with customers and co-workers • Able to respond positively to a variety of demands in a busy, noisy environment • Able to stand for extended periods, bend and lift repeatedly • High School Diploma or equivalent
Please refer to our Application Procedures for instructions when sending your resume and cover letter.
The Exploratorium is committed to a diverse workforce.