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Return Policy

Return Policy

We want you to be satisfied with your purchase from the Exploratorium Store. We accept returns within 30 days of purchase; please enclose a copy of your invoice and ship to:

Exploratorium Store

Attn: Returns

Pier 17, Suite 100

San Francisco, CA 94111

You may choose to have us exchange your merchandise or credit your charge card, exclusive of shipping/handling fees.

When you place an order with the Exploratorium Store, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, and notifying you of products or special offers that may be of interest to you (only if you select to be included on out mailing list). We do not share your private information with anyone.