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What are Exploratorium webcasts?

How do I watch a live program?

When can I watch a webcast?

Can I watch a webcast on my mobile phone?

What do I need to view a webcast?

Player download links

How do I test the media player to make sure I can watch a live webcast?

Why can’t I receive the webcast?

Why are there stops or gaps during the webcasts?

What are Exploratorium podcasts?

What do I need to listen to a podcast?

How do I subscribe to a podcast?

 

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What are Exploratorium webcasts?

Exploratorium webcasts are live or archived audio or video programs that are distributed over the Internet using streaming media technology. Exploratorium webcasts are produced in the field or in front of a live audience at our Phyllis C. Wattis Webcast Studio in San Francisco.

 

How do I watch a live program?

You can view and listen to live webcasts on the Exploratorium TV Home page. Live webcasts are displayed in the featured program area on the left side of the screen when a broadcast occurs. You can also access live programs on their series page (most programs are part of a series). You can navigate to program series pages from links in the Upcoming list on the Home page, from links in the Featured Series list at the bottom of the Home page, and by searching the site.

 

When can I watch a webcast?

You can watch a webcast live or watch an archived version later on demand (we make archived versions of most webcasts later on the same day that they’re created). Note that webcast times are listed in Pacific Standard or Daylight time, depending on the time of the year. See the Upcoming program list for date and times of live webcasts.

 

Can I watch a webcast on my mobile phone?

Yes, you can watch live video webcasts on mobile devices using 3G or Wi-Fi connections. You’ll need a mobile device that supports Flash, Windows Media, or RealPlayer. We’re working on additional capability to allow you to see and hear live and archived webcasts and video programs on mobile devices.

 

What do I need to view a webcast?

To view live webcasts, you need to have a web browser with the Flash plug-in. Many of our archived webcasts are available in Flash video format so the same browser setup works for those as well. Some of our archived webcasts are available in other formats including RealVideo and Windows Media. You need the required media player (or a compatible one) to view programs in those and other formats. You don't need to purchase the premium players to view our webcasts. You can download the free versions of the players. They work well!

 

Player Download links

RealPlayer

QuickTime

Windows Media Player

Adobe Flash Player

 

How do I test the media player to make sure I can watch a live webcast?

If you’re able to see and play videos on the Exploratorium TV Home page, your browser is Flash-enabled and you’ll be able to view live webcasts streamed in Flash video format (currently, the Exploratorium’s default live streaming method). If you’d like to test an alternate media player to make sure you can receive live webcasts, please click one of the links below.

 

Click on the appropriate link below to test your media player.

RealPlayer Test

Windows Media Player Test

If your media player doesn’t launch from these links, you may need to install the media player. If the media player launches but does not play, you may need to configure your browser, re-install the player, or upgrade your media player. If the test message appears, you are ready to receive live Exploratorium webcasts.

 

Why can’t I receive the webcast?

Use your browser’s refresh or reload function to load the most recent version of the page—the one with the live webcast. Try holding down the Shift key while refreshing or try reloading the web page. You may have an older version of the page loaded in your cache. Check the time scheduled for the webcast, including the time zone.

 

Why are there stops or gaps during the webcasts?

Poor sound/video quality, excessive buffering, and/or delays in connectivity are usually due to insufficient bandwidth. Because of Internet congestion, some jumps and/or buffering may be unavoidable. During popular live webcasts, our servers may be overloaded. We do everything we can to avoid this situation. You may also experience these types of problems when your computer's resources are limited. Try closing down running applications and other browser windows, restarting your browser, or restarting your computer.

 

What are Exploratorium podcasts?

A podcast is a series of digital audio files that are released as episodes. You can listen to our podcasts on a computer or download and play them on a portable device such as an iPod.

 

What do I need to listen to a podcast?

To listen to a podcast, simply use the podcast player on the program’s page (requires Flash-enabled browser). You can also download each podcast, or all programs in a podcast series, and listen to them on your computer or portable media player. To download an individual podcast, use your browsers Save Link As function (right-click or CTRL-click typically) and click on the Download MP3 link on the program’s page.

 

How do I subscribe to a podcast?

You can learn about upcoming podcasts on the Exploratorium TV Home page Upcoming list, and by subscribing to the Exploratorium TV upcoming programs RSS feed (the link is available under the Upcoming list on the Home page). You can subscribe to each podcast series via a series RSS feed that includes the individual program MP3 files, or via iTunes. Feed links are available below the New list on podcast series pages.

 

E-mail us a question or give us feedback.