Visitor Research & Evaluation Staff

Josh Gutwill's work includes research on learning in informal environments as well as evaluation of exhibits and programs to improve visitors' experiences. He is interested in fostering and studying

Joyce Ma's work involves characterizing the visitor experience in order to inform exhibit and program development and better understand the nature of informal learning at our museum. She is currently

Meghan Kroning provides a wide range of administrative and project support to the Visitor Research & Evaluation department. She received an MA in 2014 in Museum Studies, Management at San Francisco

Hsin-Yi Chien is a Bilingual Research Associate in Visitor Research and Evaluation.

Jenn Shepard provides evaluation support for the development and adaptation of exhibits for Global Collaboration projects. Jenn holds an MS from the University of Minnesota in natural resource science

Sylvia de la Piedra provides research and evaluation support for the development of Living Systems exhibits. Her work includes in-person and online culturally responsive evaluations of visitor

Julia Nee's work involves research and evaluation of exhibits and experiences in informal educational environments like the Exploratorium. She holds a PhD in linguistics from the University of

Rosario Sotelo assists with marketing research, mainly recruiting visitors to provide survey responses about their experience in the museum. Prior to joining the museum she was a customer service