Donor & Corporate Member FAQ

Donor: Planning Your Visit

Masks and vaccinations are recommended, but not required.

Do I need a ticket to visit the Exploratorium?

No, all you need is your Exploratorium donor card and ID. Donors are welcome to visit anytime without a prior reservation.

Where should I enter when I arrive for my visit?

Donors and members can skip the line at the main doors and enter the museum through the Tidal Gates, via the plaza on the north side of Pier 15—just follow the signs for Member & Donor Entry. (Or see this handy map.)

I want to share my Daytime or After Dark guest passes, but I won’t be visiting myself. How do my guests visit?

Guests will either need the guest card shared with them, or you can contact our Reservations office at 415.528.4407 or reservations@exploratorium.edu and give the associate your name and Donor ID. The associate will be able to email the tickets to your guests. You can also reserve future tickets for your guests in person at the Exploratorium—please visit the Front Desk.

Questions about your visit? Please email us at reservations@exploratorium.edu or call 415.528.4407.

Other questions? Please email us at development@exploratorium.edu.

Corporate Member: Planning You Visit

How do I get my ticket to visit the Exploratorium?

Corporate Members tickets can be obtained from our Ticketing Desk on the day of your visit by showing your work badge. If you already have a ticket from your HR administrator, you can proceed directly to the ticket entry point.

Please note that Corporate Member tickets are a limited benefit, and may not include all members of your party. Please ask your HR person for more details or contact our office at reserve@exploratorium.edu or 415.528.4407.

Questions about your visit? Please email us at reservations@exploratorium.edu or call 415.528.4407.

Other questions? Please email us at development@exploratorium.edu.