Masks and vaccinations are recommended. Plan your visit
General Policy
Visitors with disabilities can visit the museum at a reduced rate. We offer complimentary admission for accompanying ADA aides. Please call 415.528.4407.
We recognize that everyone is different, and what works best for one person may not be a good fit for another. We recommend calling our Reservations staff in advance of your visit. Whether you prefer a little or a lot of assistance, letting us know what you need will help us provide the best possible museum experience. Please email visit@exploratorium.edu or call 415.528.4444, option 5, to request your discounted tickets.
Getting Here
The Exploratorium is accessible by car or by public transportation. There is a white-curbed loading zone on the Embarcadero just south of the museum for dropping off and picking up visitors. There are nearby parking lots as well as some handicapped parking spaces on the streets surrounding Pier 15 (visitors must have a valid handicapped parking placard or license plate to park there). For information about bus accessibility within San Francisco, visit Muni, or call 415.701.2311. To learn about accessibility on trains going into or out of San Francisco, visit BART, or call 415.989.2278.
Membership
People with disabilities may purchase discounted Exploratorium memberships. To learn more, go to Membership, call 415.528.4321, or email membership@exploratorium.edu.
Service Animals
Service animals are welcome inside the Exploratorium.
Accessibility and Amenities
If you need an ASL interpreter, we need the following:
• Your first and last name.
• The date and time of your visit.
• The specific event, lecture, presentation, etc., that requires interpreter service.
The Kanbar Forum
A wheelchair lift and assistive listening systems are both available in the Kanbar Forum.
Website Accessibility Statement
The Exploratorium is committed to making its website — www.exploratorium.edu — more accessible and usable for all people with disabilities. Over time, we will be implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). This will also bring our website into conformance with the Section 508 Web Accessibility Standards developed by the United States Access Board.
These efforts are a work in progress. If you have questions or concerns about the accessibility of a particular web page on www.exploratorium.edu, please contact us at webmaster@exploratorium.edu. When reporting an accessibility issue, please specify the web page URL in your e-mail. We will make all reasonable efforts to make that page accessible for you.