MUSEUM CLOSURE DURING COVID-19 PANDEMIC
In accordance with local and state public health orders and recommendations, the Exploratorium is temporarily closed to the public. Read more about the Exploratorium's COVID-19 response.
Where is the Exploratorium located?
We’re at Pier 15, which is on the Embarcadero at Green Street in San Francisco.
How do I get to the Exploratorium?
See Getting Here for a Google map, directions, and public transportation options. You can also call our Guest Services department at (415) 528-4444 for additional help getting here.
Where can I park?
There are numerous parking garages and lots near our Pier 15 campus. The museum partners with SP+ to offer a discount using the code 1234000 at these lots: Exploratorium Pier 15 Parking Lot and Pier 19 ½ Parking Lot. For more parking information, see Getting Here. In addition, there is also metered parking on the Embarcadero and nearby streets. Please note, though, that the Exploratorium is easily accessible by public transportation from most of the Bay Area and that we provide bike racks for visitors.
Is there a loading zone to drop people off before I park?
There is a white-curbed loading zone on the Embarcadero, just south of the museum, where you can drop people off or pick them up.
What hours are you open?
The Exploratorium is temporarily closed.
When is the best time to visit?
Any time is great, but you might want to consider visiting on a weekday afternoon, when there are usually fewer visitors.
Do I have to leave the museum at a specific time?
No. You're welcome to stay until closing no matter what time you enter.
How do I get tickets?
Tickets are available at the museum or online. Tickets are valid only for the date you select. They are nontransferable.
How much do tickets cost?
$29.95: Adults (18–64)
$24.95: Youth (13–17), college students, teachers, seniors (65+), people with disabilities
$19.95: Child (4–12)
FREE: Children ages 3 and younger
FREE: EBT cardholders
FREE: California Public School Teachers can apply for free admission
What if I don't know the exact date I'm visiting?
Consider purchasing a gift card online or call (415) 528-4390. You can apply the card to museum admission, memberships, on-site purchases, and Tactile Dome tickets. Learn more.
Do children need tickets?
Children ages 3 and under are admitted free and don't need a ticket. Please be sure to tell our staff at the door how many children ages 3 or under you have in your party. Children ages 4 and older are considered Youth and need a ticket.
Are you part of San Francisco CityPASS?
Yes, the Exploratorium is part of CityPASS. Save 45% or more on admission to four Bay Area attractions, plus 3-days of unlimited cable car and Muni bus rides. Learn more and buy CityPASS.
Why should I consider buying a ticket in advance?
While you can always buy tickets when you arrive, buying them in advance secures your ticket on the day you'd like to visit, which many people find very convenient when planning their day. Once you buy a ticket, simply bring it up on your mobile device or print it out and you can walk right in.
How do I become a member?
You can become a member online or call us at (415) 528-4321.
You can also visit the Exploratorium with general admission tickets and apply your ticket costs toward a membership at any time on the day of your visit.
Thank you for your support!
I'm a member. What do I need to know?
To learn more, go to our Membership section, call (415) 528-4321, or e-mail firstname.lastname@example.org.
How do I visit if I'm a member of an ASTC Passport Program participating institution?
The Exploratorium offers free admission for members of ASTC Passport Program reciprocal institutions, and the benefit covers 2 adults and 4 children regardless of your membership level in your home institution. Bring your institution’s membership card and a photo ID or other proof of residence for entry. One visiting adult must be named on the membership card used for entry. Home institutions and the member home address must be at least 90 miles away from the Exploratorium.
How do I buy a gift card?
You can buy one or more gift cards online or by calling (415) 528-4390. Learn more.
Do you offer any discounts on museum admission?
Yes. We offer free admission to EBT cardholders and to California public school teachers who have preapplied, as well as discounts for residents of the nine Bay Area counties through the Discover & Go and Check Out SF Family Pass programs administered through public libraries.
All visitors can pay-what-you-wish on our annual Community Day, when museum entry is on a first-come, first-served basis.
For more information, email us at email@example.com or call 415-528-4444.
Is there anything to see at the Piers without paying?
Yes! There’s an unticketed outdoor space with great exhibits, Seaglass Restaurant with a gorgeous Bay view, and our Store and Seismic Joint Café that are accessible from the Embarcadero.
Are passes or coupons available?
While we currently do not offer coupons for admission, we do participate in two bundled attraction pass programs offering substantial savings—CityPASS San Francisco and the Go San Francisco Card.
Members of AAA NorCal and SoCal may purchase discounted admission tickets online only at AAA.com/Exploratorium in advance of your visit.
PLANNING YOUR VISIT
What about accessibility?
The Exploratorium is fully wheelchair accessible. We can also lend wheelchairs to visitors who need them. We have tactile maps for blind and visually impaired visitors. You can pick one up at the Information Desk after you purchase your ticket. For more information, visit Accessibility.
What’s the Tactile Dome?
The Tactile Dome is a physical journey through total darkness. You navigate your way through this sensory environment entirely by touch—sometimes walking, sometimes crawling or even sliding. Most people find it to be an amazing experience, but it’s not for everyone. You must be at least 7 years old, and reservations are required.
What should I wear?
You'll want to wear comfortable clothes. We recommend layers, so that you're ready for whatever San Francisco weather comes your way—sun, fog, or a chilly ocean breeze. Comfortable shoes are a must. The Exploratorium campus covers 3.3 acres, so expect to do plenty of walking. Don't worry if your shoes do turn unfriendly, though; we have bandages at our First Aid station.
What can I do with my bag/coat/stuff?
There are coin-operated lockers just past ticketing (small) and outside the Information Desk (large). Small lockers are 10"w x 14"h x 14"d; large lockers are 23.5"w x 29"h x 23"d.
What about food?
There are two museum dining areas—the Seismic Joint Café, which faces the outdoor plaza, and Seaglass Restaurant in the Bay Observatory. Both feature seasonable and sustainable cuisine prepared under the auspices of acclaimed San Francisco chef Loretta Keller.
Is the Exploratorium just a kids’ museum?
No, our exhibits can be enjoyed by visitors of all ages. Some exhibits and programs are best appreciated by adults while others are very popular with kids and toddlers.
Is there anything here for toddlers?
Many of our exhibits involving color, bubbles, light, and shadow are big hits with toddlers and younger children. Note that strollers are available on a first-come, first-served basis. Here are some tips and helpful bits of advice on visiting the Exploratorium with kids.
Is it okay to shoot photos and video in the museum?
Informal photography and video for personal use, including engagement and wedding shoots, are allowed during regular public hours as long as other visitors' experiences are not disrupted and the photos are for noncommercial use. Photography of strangers is not allowed for any reason without the person’s (or their guardian's) express, written consent.
Any photography, filming, or recording intended for publication in television or film or on radio must be approved by the Communications Department. In addition, any photo shoots outside of regular public hours or any photography that blocks access to exhibits, requires extra lighting, or results in any other potentially disruptive activity must be arranged through the Museum Rentals Department.
Where can I find additional help onsite at the museum?
Ask a staff member or any orange-vested Explainer (we all wear badges), or visit the Info Desk (just past ticketing).
Is this the place with the planetarium/aquarium?
The Exploratorium does not have a planetarium or an aquarium. You might be confusing us with the California Academy of Science, another great San Francisco museum. We encourage you to visit both.
What else can I do nearby?
The Ferry Building features a wealth of shopping and dining choices as well as a farmers’ market several days a week. (You can also catch a ferry to many points in the Bay Area.) You might also enjoy a stroll down to nearby Port Walk at Piers 1½, 3, and 5. Alcatraz tours and Pier 39 are located just a short stroll north, along the Embarcadero. Less than a mile away is historic North Beach, home to fine restaurants, the lovely Washington Square Park, and the famous City Lights bookstore, founded by poet Lawrence Ferlinghetti. Chinatown, the oldest and largest Chinese community outside of Asia, is also nearby; you'll find the iconic Dragon Gate, excellent dim sum restaurants, and colorful bazaars featuring everything from precious gems to paper umbrellas.
I still have questions. Who can I contact?
Call our Reservations Office at 415.528.4444 and choose option 5. Someone is available to answer your call from 9:00 a.m. to 5:00 p.m. every day—and from 9:00 a.m. to 9:00 p.m. on Thursdays.